Refund and Returns Policy

Refund & Returns Policy

At AngelTouch, customer satisfaction is very important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below

Returns

  • Returns are accepted within 14 days of receiving your order.
  • Items must be unused, unopened, and in original packaging.
  • For hygiene reasons, beauty & personal care products cannot be returned once opened

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.
  • Approved refunds will be issued to the original payment method within 5–7 business days.

Non-Returnable Items

  • Gift cards
  • Personal care items (opened)
  • Clearance or final-sale items

Shipping Costs

  • Shipping charges are non-refundable.
  • Return shipping is the customer’s responsibility unless the item was damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos.
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